We take full responsibility for your IT operations — from proactive monitoring and maintenance to user support and asset management.
Let your business thrive while we ensure everything runs smoothly, securely, and without interruptions.
At TICICOM SA, we don’t just fix problems — we prevent them.
Our Managed IT Services give your business a smarter, safer, and more reliable IT environment, with 24/7 monitoring, expert support, and a proactive approach designed to keep your systems healthy and your teams productive.
We deliver fully managed IT services designed to simplify your infrastructure, reduce downtime, and support your business growth. Our approach is proactive — we don’t wait for problems to occur; we work continuously to prevent them. From system maintenance to cybersecurity, every aspect of your IT environment is monitored and managed with precision.
Every service is designed with scalability and security in mind. Whether you’re a growing business or a large enterprise, our managed services can adapt to your pace and protect you from evolving cyber threats. And as a Swiss-based provider, we align our practices with local compliance standards, including the new Federal Act on Data Protection (nFADP), helping you stay compliant and secure at all times.
“Let your business run at full speed. We’ll take care of your IT.”
✔️ Proactive Maintenance
✔️ 24/7 Monitoring & Alerts
✔️ Fast Remote & Onsite Support
✔️ Scalable Device Management
✔️ Clear Reporting & SLAs
Workstations & Servers
Networks & Firewalls
Cloud, On-Premise and Hybrid Platforms & Backups
Patches, Antivirus, EDR & Updates
- VoIP Infrastructure
Proactive Maintenance – Automated updates, health checks, and system cleanups — scheduled to minimize disruption and maximize performance.
24/7 Monitoring & Alerts – Continuous monitoring of networks, servers, and endpoints to detect and resolve issues before they affect your operations.
Remote & Onsite Support – Fast, friendly technical assistance from our certified team — available remotely or on-site, based on your needs.
Endpoint & Device Management – Centralized control over PCs, laptops, mobile devices, and servers with patching, antivirus, inventory, and remote tools.
Clear Reporting & SLAs – Monthly reports, performance stats, and guaranteed Service Level Agreements — for complete transparency and accountability.
Backup & Business Continuity – Automated cloud and local backups with disaster recovery options to keep your data protected and your business running.
Swiss-based expertise with deep knowledge of local regulations and business culture.
Certified IT professionals dedicated to your success.
Security-first design, built to align with Swiss nFADP & best practices.
Scalable solutions that grow with your company.
Predictable monthly billing — no surprises, just results.
